Returns & Exchanges

We want you to be completely satisfied with your cozy home essentials, which is why we offer a 30-day window for returns and exchanges on all unwashed and unused fleece products. If your order doesn't meet your comfort standards, we are here to help make it right.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully fold your fleece items and place them back in their original packaging, ensuring all tags remain attached and intact.

3

Label and Ship

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing